Please contact Alliant Energy’s 24-hour customer service line at 800.822.4348 to report power outages.

Please do not call the Manchester Police Department’s Emergency Dispatch Center or the City Office during an outage unless you need emergency services, need to report an emergency or need to report weather-related information. Unnecessary inquiries take emergency personnel away from necessary activities.

Sirens are tested on the first Wednesday of each month at 9:00am.

Sirens are also activated if the National Weather Service has issued a Tornado Warning for this area or if an actual sighting occurs by a public safety official.

Remember: City sirens are meant to be an “outdoor warning system.” They are not intended to be heard in every home or building. The sirens blow for three minutes and indicate that a “life threatening” condition exists. The sirens are not blown to indicate an “all clear” signal. If they are blown a second or third time it means that another life threatening condition exists. TAKE COVER!

Please do not call the emergency dispatch center during storms unless you need emergency services, or need to report emergency or weather-related information. Unnecessary inquiry calls take emergency personnel away from necessary activities.

Please follow these steps if you suspect a gas leak:

• When natural gas is burning and vented properly, you will never smell it. However, if you do smell natural gas, don’t ignore it. Call your gas company. Your safety may depend on it.
• Exit the premises immediately, leaving the door open behind you as you go.
• Don’t look for the source of the gas leak or try to correct the problem yourself.
• Use a cell phone outside or go to a neighbor’s house and call 911 or your local emergency number. Then call Black Hills Energy’s emergency number, it is 800.694.8989.
• Don’t strike matches, turn lights or appliances on or off, use the telephone or ring the doorbell. These things can create a spark. Leave doors and windows as they are.

The Black Hills Energy emergency number is 800.694.8989.

If you are concerned about an emergency siren in your area, please contact the Manchester Police Department at 563.927.3355.

General emergency information can be obtained from the Delaware County Emergency Management Department, 563.923.2361 during regular business hours, or by contacting the Manchester Police Department at 563.927.3355.

Northeast Iowa Community College (NICC), Upper Iowa University (UIU), and the City of Manchester have partnered to create the NICC/UIU Manchester Center to help residents within the Delaware County region achieve their educational goals efficiently and effectively. The center opened in September 2011 and is located at 1200 1/2 W Main Street (Dupaco building). The center offers continuing education courses for the adult learner as well as high school students. Offerings include GED/ABE and ESOL classes, basic computer classes, business and customized training, a state of the art computer lab, on-line credit courses and non-credit training programs for the business community. For more information, to receive continually updated information on available classes or to sign up for a class, please contact the Manchester Center at 563.822.1016.

The City encourages all citizens living within the City limits to utilize the Compost site. Citizens may utilize the compost site for disposing of grass clippings, fallen leafs, and other yard waste.

The site has been organized with signage to point you in the right direction for disposal of the above listed items. Any citizens, even those living outside the the City limits may take wood chips, firewood and compost free of charge. Any citizen living outside the City limits may not bring anything in, they may only remove compost materials. If you have any questions pertaining to the rules of the compost site feel free to contact the City Office at 563.927.3636 or Larry Schmidt, Street Superintendent at 563.927.4011

Nuisances should be reported to the City of Manchester Project & Planning Coordinator by calling 563.927.3636.

As a helpful resource we have provided a listing of internet links to a variety of important community services and resources. Feel free to tour our links and let us know if you think we are missing an important link.

Voter information: Delaware County, Iowa – Main Election Information Page
Find out if you’re registered to vote: Am I Registered To Vote in Iowa?
Find your precinct/polling place: Where Do I Go To Vote?

Unfortunately, the City of Manchester does not offer a reduced rate program. However, Operation New View and Delaware County Community Services may offer assistance with payment toward your utility bill.

Utility rates will be increased as needed to meet the cost of operating. The current rates are calculated to meet the operating and maintenance costs of supplying water, sewer and solid waste services. Rate increases are occasionally necessary to meet the costs of operating and updating City facilities and to meet Iowa Department of Natural Resources and EPA guidelines.

Do businesses and industries also have their rates increased?
Yes. The water rate increase applies to all customer classes – residential, commercial and industrial.

Charges may differ for each customer receiving a utility bill depending upon their circumstances and/or type of classification (residential, commercial, industrial, etc.). For most residents, the following charges will apply:

Bills are sent through the Post Office on or before the last business day of the month and are expected to be received by you within the next couple of days. Bills are due upon receipt and are considered delinquent if payment is not received by the close of business (4:00pm) on the 10th day of the month.

A delinquent notice will be sent to all customers if payment has not been received by the close of business on the 10th day of the month and a 5% penalty will be assessed. The Manchester Code of Ordinance states that the City shall notify each delinquent customer by mail that service will be discontinued if payment is not received by the date specified in the delinquent notice. The City of Manchester mails an average of 400 delinquent notices every month. Contacting each delinquent account by telephone is simply not efficient.

The Manchester Public Library is much more than a place to check out books. We have programs and services for everyone in our community. Friendly librarians are here to help you find the information you’re looking for.

Click here to find out what our library can do for you!

Manchester is a community where neighbors care for each other. The “Nice Neighbor Award” was established to recognize citizens who do what they can to improve the quality of life for their neighbors or other citizens in Manchester.

The City will continually accept nominations from residents. Honorees will be chosen each month and will be invited to a City Council meeting to be recognized.

Nomination letters should include the name of the person being nominated and the name of the person who is doing the nominating as well as the telephone number of both. Send your “Nice Neighbor” letters to: Mayor Milt Kramer, 208 E. Main Street, Manchester, Iowa 52057.

MONDAY GARBAGE/RECYCLING
All areas SOUTH of MAIN STREET, including both sides of Main Street

WEDNESDAY GARBAGE/RECYCLING
North of East Main, East of North Franklin, South & East of Oakland Cemetery

THURSDAY GARBAGE/RECYCLING
North of West Main, both sides of North Franklin, North to City Limits

HOLIDAYS
If your recycling/garbage day falls on a holiday, your items will be picked up the day immediately following the holiday.

For specific questions regarding your recycling or garbage pickup, please contact:
KLUESNER SANITATION – 563.927.5977

Recycling & Garbage must be to the curb by 7:00am. The collector will not return to pick up late set-outs.

Manchester Garbage Routes

Public record requests should be directed to City Hall. Please make the request specific to assist staff in providing the desired information. Staff may take up to ten business days to research the request and respond. A fee of $.25 per page ($.40 cents per double-sided page) will be charged for paper and scanned/electronically transmitted copies.