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Service Commendation Presented to Jessica Kelly

In recognition of her outstanding actions that went above and beyond the performance of routine duty. On November 7, 2023, Jessica used her training and experience as a 911 Dispatcher to handle an extremely dangerous call involving shots fired. As the only dispatcher on duty, Jessica managed all of the incoming information, officers from six different agencies, and emergency medical services single-handedly. Jessica was able to maintain control of a totally chaotic situation with unbelievable professionalism and confidence. Jessica’s ability to effectively communicate the emergency and coordinate the appropriate response was truly inspiring and is to be highly commended.